Windows Mobile 6.1: new email notification

This message was edited 1 time. Last update was at 28 Nov 2009 08:05 PST

I get an envelope on the top of the screen, even a sound/vibrate when an email gets pushed to the phone. But the Outlook icon shows "No new email" (but clicking into the email shows the new message), where it WILL show new email count and even subject preview when I used to use Gmail's sync services.

Is this something in the works for NuevaSync?

nate941 wrote:I get an envelope on the top of the screen, even a sound/vibrate when an email gets pushed to the phone. But the Outlook icon shows "No new email" (but clicking into the email shows the new message), where it WILL show new email count and even subject preview when I used to use Gmail's sync services.

Hi, I'm a little confused about this. As far as the phone is concerned there should be no difference regarding these things between different servers (the phone doesn't know or care which service it is using). Were you using GMail via IMAP on the phone, or their Exchange sync service ?

When you ask about a new message count, are you looking at an icon on the 'today' screen ? (on my WM6.1 phone that's the only place I see a message count displayed on anything resembling an icon -- unfortunately the today screen is sometimes cell carrier-specific which can make it hard for us to understand what's displayed there).

Yes and yes. I have Gmail syncing via Microsoft Exchange and ActiveSync, and was seeing a (1) next to the email icon on the Today screen.

I don't get that on Nuevasync. I only get an envelope on the top of the screen. Also, when syncing via Gmail's servers, the phone removed the "Setup email account" option. It's available again when syncing via Nuevasync -- as if an email account isn't setup (even though I was able to download, view and send emails just fine).

Restarted the phone, and now it's working fine!