I am a premium user ( brown8 ) with a Nokia Nuron using Mail for Exchange (MfE).
Everything (Email, contacts, calendar, and tasks via ToodleDo) has been syncing just fine for about 3 weeks. But then I noticed that nothing was updating on my phone, so I investigated. It turns out that I'm getting an error on the email sync, which happens first, and so none of the other data is syncing either. If I turn off email sync, then the other three sets of data sync just fine. So my connection to nuevasync and my settings for my gmail and toodledo connections are obviously working fine.
When I manually force a sync of email in MfE, here's what happens: It connects, then says "Email: 0 sent, x received" where the x counts up from 0 to 17. Then it either just changes status to "idle" or it gives me an error: "System Error. Please try again later." If I look at the MfE sync log, it says the status is "In progress" and in the Email section it says under Phone "Updated: 18". When I look in my MfE folder, I see only fairly old email messages (from a few days ago), even though I've received many emails since those messages.
I didn't change any settings recently -- it just stopped working. Since I had the problem, I have tried deleting the MfE profile on my phone, rebooting, and recreating the profile. Same problem. I've done a "Reset email" from NuevaSynch. Same problem. All four of my status indicators in NuevaSync say "ok". What can I do?
This message was edited 1 time. Last update was at 30 May 2010 06:58 PDT