Looking for N900/Maemo Testers

We're looking for users with access to N900 devices to try some testing with the service.
The basic free service doesn't currently work with the N900, but we can make accounts
compatible with the device for testing. Please send us email at info@nuevasync.com if
you're interested in helping test this device.

Thanks.

Thanks for everyone who asked to test. The service is at this point working reasonably well with the N900 so there's no need to ask to test now.
Report any N900 problems either via the support page on our web site, or in this forum.

Thanks guys - you are ingenious. The sync works great.

One question yet: I have several calendars on Google, on my N900 they all appear as "N900 (local)" in the same color. Any chances to get the different calendars with different colors?

Thanks

petibub wrote:
One question yet: I have several calendars on Google, on my N900 they all appear as "N900 (local)" in the same color. Any chances to get the different calendars with different colors?

Possibly, if the phone itself supports multiple calendars. At present the only device we know with multical support is the iPhone.
The service merges calendars for all other devices, including at this point the N900.
We can add a special mode where we can de-merge the calendars for your account. Then you can test and we'll find out if it works.
There are other devices that have native multical support, but still don't do it for Exchange sync (e.g. the Palm Pre). It would be
nice if the N900 isn't like this.

N900 supports multiple calendars, see here.
New calendars can be created on the device, also other applications can create new calendars. For example, the eCouch application created automatically a new calendar when installed.
However, I have no idea if the Mail for Exchange supports multiple calendars...

If you could add the special mode - I'd be happy to help you to test it.

petibub wrote:N900 supports multiple calendars, see here.
New calendars can be created on the device, also other applications can create new calendars. For example, the eCouch application created automatically a new calendar when installed.
However, I have no idea if the Mail for Exchange supports multiple calendars...

If you could add the special mode - I'd be happy to help you to test it.

I think this is mostly a limitation of the MfE app. rather than something that NuevaSync servers could provide. Am I right?

I just asked the guy behind the N900 MfE implementation if it supports multiple calendars. There is a long thread about the MfE implementation on maemo.org.

Another, maybe interesting, issue for nuevasync guys: N900 supports only Exchange 2007 ActiveSync protocol. Is this what you also use?

dboreham wrote:Thanks for everyone who asked to test. The service is at this point working reasonably well with the N900 so there's no need to ask to test now.
Report any N900 problems either via the support page on our web site, or in this forum.

Ok, as of today for me it doesn't work anymore in the device. I already emailed the info@... about it. I get in the device and sometimes it syncs, sometimes not. I don't know what happen since yesterday except that I changed to premium from trial...

Any ideas?

Maybe they are just working on the multiple calendar issue? Just hoping....

Regarding the above server error: that error occurs whether using NuevaSync or just going straight to a server. It's a pain, but seems to be an MfE issues. I find the way to deal with it when it occurs is either: a) wait a long time and just let whatever is causing the problem disappear (as silly as that sounds, it's because I have no clue what the issue could be and cuz of the b: b) restart your phone. I just switched to NuevaSync and am receiving it now.

Now, for my questions/concerns. I started with NuevaSync hoping it will have better integration and populate more fields on the phone since it will handle them no problem. NuevaSync improves some things with the N900 (multiple calendars, actually properly maps notes for both contacts and calendar, which MfE on N900 currently doesn't - a bug is in with Maemo on this), but other than those, it's actually much worse for me unless I'm doing something REALLY wrong (I hope).

Also, this phone can handle basically unlimited email and phone numbers (and it doesn't matter whether home, mobile or other). I say unlimited because my own contact entry, I have 7 phone numbers and 10 emails (some are just for sharing services) and I've created on the phone without issues. Your FAQ says it will send them.

It only pulls over 3 emails and 3 numbers and they don't match what is marked in google (the latter is fine-kinda). So, then I thought, well, if I want to go to the work of doing this for over 200 contacts since many exceed 3 numbers (cell, home, work, fax, other numbers many have).

So, I started editing my record on the N900 to get my other mails and numbers in. The update to google simply duplicated one email address (that I didn't change), but nothing else was done (I added an email and number as tests - they remained on the phone, but did not arrive at google. I then deleted the duplicate email on the phone that showed up on google since it was added to the phone as well. The next synch removed my picture from the phone, but it's still on google. Rather than doing a full resynch, I tried editing the record more and no photo. So then I had to re-add the phone to google to get it to come over again (makes sense I guess, but doesn't make sense why it disappeared on phone). Then two of the same email address (the one I use to synch) showed up again in the phone - not in the google record at all.

And, then onto IM. They were set to 'None' category on first synch. So, I set all 4 to their respective services. I also edited the field itself. None came over and they were set back to none and the picture disappeared from my phone again (not google).

THEN, I noticed it removed EVERY one of the 7 numbers on both N900 and google at some point during this testing. All I did was add a test number - no deletes, nothing tricky. I'm not looking for bugs - just how to get all the fields over.

I can't 'blame' this on MfE since I haven't run into this when synching directly with google instead of nuevasync. I didn't run into any of this with the N97 using MfE or RoadSync, nor other devices I've used in the last year since Google is my holy grail for contacts. A single sync here has messed up the categories of numbers in Google and IMs (that I've noticed so far).

Any suggestions on:

a) how to get over all fields from google since the phone will support them?
b) how to get the sync to work at least as good as the buggy MfE and not disturb the records like this or lose things like photos or duplicate email addresses that don't even exist in a record? (there can't be a way this knows my record from any other record)
c) how not to delete entries from a contact on both phone and google when a simple edit is made?

Is this a known issue or something being worked on? I found this in only a couple hours and I know EAS very well - this is not something I have ever seen.

BTW - I'm evaluating this for premium and a few other people I know. I get to be the guinea pig since I like messing with my phone and I've written some apps for Maemo 4.

Hi, the sync protocol only supports a certain set of phone, email and address fields (typically fewer than modern phones support).
We pull some tricks to try to maximize use of the available fields (such as using oldsters like 'radiotelephone') but there's only so much
that can be done with the protocol as it stands. Having said that, it's not terribly common to have people with more than three or four
phone numbers...

The protocol allows: three email addresses, three im addresses (unspecific as to what services), 8 phone numbers (business, home, mobile, radio, home2, etc).

There's some documentation on this at the bottom of this page : http://wiki.nuevasync.com/wiki/bin/view/Public/googleFaq
but I'd admit it could do with some enhancement to cover the email and im aspects of this issue.

Thank you for the reply. I read that link before posting and didn't see any one come over with more than 3 numbers. Based on what you wrote, are you saying you don't send more than three or you do? The FAQ is a bit nebulous and I didn't quite follow you.

I should have added that I deleted the MfE account and all contacts on the device before I started.

> The protocol allows: three email addresses, three im addresses (unspecific as to what services), 8 phone numbers (business,
> home, mobile, radio, home2, etc).

I lost all my numbers for my contact synching. For contacts that have more than 3 numbers, they weren't brought over. Each only has 3 numbers.

> it's not terribly common to have people with more than three or four
> phone numbers...

Unfortunately, not true for me at all, but I use mine primarily for work rather than personal so need more than three quite often (office, cell, fax, assistant and fairly common is home office and home fax) and then add additional for people I work closely with. Personally, I have cell, home, home fax, work, work fax, google voice, youmail vm access number and another that I lost and can't remember until I quit testing and restore google w/an old backup. Guess it depends what you do.

The IMs did not come over (but they do if I go directly to google with MfE). Should they? Also, I don't care if they come over indicating service (even though they always have on past devices including MfE - I assume it's based on address, but somehow it figures out those that aren't obvious like I use a jabber hack to have many of my yim, aim and msm contacts in google chat or my email is not gmail and it knows google chat), but I don't know why it set IM addresses for my contacts to "other."

So, I understand what you are saying about the protocol, but there are some issues here. I am on my 6th phone this year (from WinMo to Android to S60 to Maemo) and never ran into so many issues this quickly and definitely never had to restore my contacts to google (hence an hold backup).

I don't know if this is NuevaSync or MfE on the N900, but I suspect it is the latter since you have a lot of happy campers out there.

Is this anything you are interested in looking into on the N900 and have me test, or shall I just skip it? Once I have everything restored and backed up, I'm happy to do more testing - I do enough for maemo right now.

I second hex90. I also run into those issues. I have bigger calendar and contacts DBs. I tried restart, full resync, etc. with no success. Now I have deleted the MfE settings and trying a new sync. I also have been using it for a while with goosync and it was not that trouble some but it was not over MfE. Funny that we have Linux/Maemo and we use such a crappy protocol to sync. Where is the SyncML from Nokia? BAH!

FWIW... Except for the multiple calendar/one calendar-issue, the syncing of calendar-items and contacts seems to work just fine on my N900