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Push e-mail works, question about calendars?  XML
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mesha64



Joined: 9 Jul 2009 06:45 PDT
Messages: 14
Location: Bradford, England
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I'm sure i saw somewhere on here but now i can't find it that when changes are made on google calendar on the web, that the changes aren't actually pushed to the iphone. Only when you open up the calendar application or the 8 minute polling time kicks in does the item appear on the device. Is this correct?

Nick V
Apple iPhone 3G 8Gb
dboreham


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Joined: 6 Mar 2009 16:53 PST
Messages: 1308
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That's correct. We have no way to get push notifications from Google for calendar data.
Is that behavior not good enough (most people seem happy with it)?
We could drop the polling interval for specific users, in theory.
mesha64



Joined: 9 Jul 2009 06:45 PDT
Messages: 14
Location: Bradford, England
Offline

I managed to find the post regarding polling changes eventually on another thread.
I guess the only caveat with the items not being pushed could be that you set a reminder on the web with a reminder pop up but you then don't open the calendar application on your iphone to sync the two. As the item wouldn't be on the phone you wouldn't see the reminder appear unlike when you sync natively with gmail, the items are pushed.

Nick V
Apple iPhone 3G 8Gb
itsmequinn



Joined: 8 Jul 2009 08:03 PDT
Messages: 13
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So, are changes made on the web reflected on the device after 8 minutes or do you still have to open the calendar program after 8 minutes in order for the changes to be reflected? I was sort of under the impression that you had to open the calendar in order to refresh any of the calendar data anyway, but the 8 minute polling interval is confusing me now. Is that just the interval between when changes made on the google calendar web app are synced to the nuevasync servers, or in theory should my device actually be getting new information every 8 minutes without opening the calendar to refresh?
mesha64



Joined: 9 Jul 2009 06:45 PDT
Messages: 14
Location: Bradford, England
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It looks like you don't actually have to have the calendar application open for the changes to appear on the device as been doing some tests today.

I added some calendar items, didn't open the calendar application and checked 15 minutes later and they were already there on the phnoe where as adding items and going into the calendar straight away resulted in them not being there but it did pull the information down.

In essence it seems that the data is pushed to the device, just not instantly which works for me.

Nick V
Apple iPhone 3G 8Gb
dboreham


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Joined: 6 Mar 2009 16:53 PST
Messages: 1308
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Yes, the polling is done by our service. Any changes it picks up by polling are 'pushed' to the device.

Where opening the app comes in is that on the iPhone the app will do an automatic manual sync, just for kicks, when you open the app. It does this for e-mail too. It's somewhat strange since in most cases the data it needs is already on the device. But in the case of things polled on our end, it'll find changes that have happened since the last polling cycle.

mesha64



Joined: 9 Jul 2009 06:45 PDT
Messages: 14
Location: Bradford, England
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Thanks for the confirmation. It is slightly a waste of time polling for e-mail when you already have the mail on the phone. wish apple would allow you to fetch mail when you want rather than automatically when you open the app

Nick V
Apple iPhone 3G 8Gb
dboreham


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Joined: 6 Mar 2009 16:53 PST
Messages: 1308
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mesha64 wrote:Thanks for the confirmation. It is slightly a waste of time polling for e-mail when you already have the mail on the phone. wish apple would allow you to fetch mail when you want rather than automatically when you open the app

I wish they would provide some indication if the device has a push session established. Not having that is really bad from a user experience perspective. We're going to add this to the web site (a page that tells you if your device is actually doing push) because it's the #1 support issue for us.
mesha64



Joined: 9 Jul 2009 06:45 PDT
Messages: 14
Location: Bradford, England
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That would be very useful. As someone has said before, it's nice to be able to have an open conversation with people from a company that takes great interest in there's users.

Nick V
Apple iPhone 3G 8Gb
 
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